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Terms of Use

Effective Date: 9 May 2025

1. Introduction

1.1 These Terms of Use apply to websites and services provided by Cheshire Medical, including Your Chester Spa and Your Chester GP.
1.2 By using our websites or services, you agree to these Terms. If you do not agree, please do not use our services.
1.3 We may update these Terms from time to time, so please check back regularly.

2. Service Availability

2.1 We do our best to ensure continuous service access, but we cannot guarantee uninterrupted or error-free operation.
2.2 We reserve the right to suspend or modify services or content without notice.

3. Your Responsibilities

3.1 You agree not to use our website(s) or services to:

  • Transmit harmful, illegal, or offensive content
  • Collect data from other users
  • Misuse or impersonate other individuals
  • Upload viruses or malicious code

4. Intellectual Property

4.1 All content, branding, and designs on our websites are the property of Cheshire Medical or licensed to us.
4.2 You may not copy, reproduce, or reuse content without written permission.

5. Health and Medical Disclaimer

5.1 Information on our websites does not replace medical advice from a qualified professional.
5.2 Always consult with a medical practitioner before starting new treatments.
5.3 We are not liable for decisions made based solely on website content.

6. Appointments, Payments, and Cancellations

6.1 All bookings are subject to availability.
6.2 Payment is required at the time of booking unless agreed otherwise.
6.3 Cancellation policies vary depending on service type and will be provided at the time of booking.

7. Limitation of Liability

7.1 We are not liable for indirect or incidental damages arising from your use of our services or website.
7.2 We do not guarantee that our website or content will be error-free or meet your expectations.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

9. Governing Law

These Terms are governed by the laws of England and Wales.
Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For any enquiries or complaints, please contact us via the relevant form on our websites:

Chester Spa Treatment Logo

Your Chester Spa is your private sanctuary in the heart of the city – offering exclusive spa experiences, bespoke treatments and luxurious facilities designed for relaxation, celebration and pure indulgence.

Whether you're unwinding solo, treating someone special or hosting a private event, our expert team is here to make every moment unforgettable. Step into calm, switch off from the world and let us take care of the rest.

Your Chester Spa
Centurion House
77 Northgate Street
Chester
CH1 2HQ
01244 575 888

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Mon | Tue | Wed: 9:15am - 6:00pm
Thur & Fri: 9:15am - 9:00pm
Sat & Sun: 9:15am - 6:00pm

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